Just my $0.02(two cents, USD)
A flat, sharp razor is hard to scratch a piece of glass...you know, like removing paint from a window. It's the corner of the razor that is your enemy.
For scraping the case - I'd suggest grinding a small screwdriver or such to a pointed blade, so you now have a mini-chisel. A sharp,
[u]thinly pointed[/u] item like an Exacto will just dig in(due to the tip) and then decide to hop out of the case groove on you. Or stab you in the hand.

Hold everything steady(case and chisel), and always push AWAY from you, just like with whittling (carving of wood by hand). Much better control that way.....my mother taught me that, my grandfather and Uncle Joseph were exquisite carvers of wood. Do all your case scraping, obviously, before re-brushing the outside, just in case you hop out of the groove.
Scrape the bottom of the groove, then the sides, then go back and make sure you haven't left a speck. And NEVER force a piece of glass into a case - it will give you a nice bulls-eye chip of glass in repayment.
I know this is controversial, but I personally advocate over-baking, versus underbaking the case. Epoxy is generally not very heat resistant, so my theory is that if you overbake and allow to cool, you are dealing with a crumbly(if stubborn) product, versus a sticky and stubborn product. Crumbly eventually gives(in my thinking), sticky stays "sticky". There are no solvents that work on dried, hardened epoxy. Short of industrial acids that would be impractical.
May the Force be with you!